APPOINTMENT PREPARATION:

You will receive a reminder email, but we do not make day-of phone calls

IMPORTANT: THE IRRIGATION WATER SUPPLY MUST BE OFF

If the technician arrives and the water is on, and no one is home, no refunds will be issued and a rescheduling fee will apply.

PLEASE COMPLETE PRIOR TO 7AM ON YOUR APPOINTMENT DATE:

• Ensure access to all necessary areas (gates unlocked, provide codes, secure pets, etc).

• Turn OFF the inside WATER valve to the irrigation system.

• Open the inside and outside drain valve(s) (if applicable) and allow the mainline to drain completely into a bucket or into the floor drain in your basement. Close the inside drain after the mainline has completely drained.

• Please FLAG (or mark) all of your valve boxes, but DO NOT OPEN. We try to keep current records but boxes can be difficult to find under leaves, mulch, rocks, etc.

• Open any additional hose bibs that are part of the irrigation system.

To keep our costs low and to winterize the maximum number of customers, we do not perform repairs during winterization appointments. The technicians will take notes of any repairs needed to add to your file for the spring. As your system will be off for the winter, most damage is not urgent and can be completed in the spring.

We typically offer appointments from September 15 through October 15 but will continue to winterize until the ground freezes. Ideally, you want to winterize before temperatures drop to freezing.

In Alberta, we can have a mild fall and late winter, but it can be unpredictable, so we still recommend winterizing as early as possible.

Yes, we recommend winterizing as any water left in your system may freeze during Alberta’s winter months and will likely cause damage.

You do not need to be home for a winterization appointment.

The technician will:

• Hook a high-end compressor to the outside manifold via the plumbing, valve box or in rare cases, a sprinkler head

• Valves are opened and closed manually to ensure all zones are blown out

• Large heads will be flushed manually as the compressor is running

• Ensure system is closed up for the winter

Prepaying for your winterization either online through our website, or over the phone, will be at a discounted rate. Appointments invoiced after they occur are $20 more.

Rates are determined by location, number of zones and date (see the ‘Book Services Online’ button above, find your postal code in the winterization options and follow the steps to see the rates for your area).

Please note: Cancellations of prepaid appointments must be acknowledged by staff and are subject to a $10 cancellation fee. Appointments cancelled less than 2 business days prior are non-refundable.

By scheduling winterization service with King’s Irrigation, you acknowledge and agree to the following terms:

In order to properly drain the system, certain components may be left open or disconnected. Once the system has been winterized, it cannot be tested, and full functionality cannot be confirmed. King’s Irrigation is not liable for any damage resulting from aging parts, pre-existing issues, improper installation, or malfunctioning components. Additionally, we cannot guarantee the integrity of PVC pipe or fittings, which may be more vulnerable to damage. We are not responsible for weather-related damage, including freezing that occurs before or after your scheduled appointment. While we take all reasonable precautions, no guarantee can be made against damage caused by extreme weather. It is the customer’s responsibility to ensure the system remains off throughout the winter and to monitor for any issues that may arise.